Policies
General Policies
To determine when you will receive your order, two factors require consideration:
Based on the above, the average arrival time for UPS standard shipping from L.T. Kids is 4 - 9 days.
Shipping is calculated by the price of the items purchased, not by the weight. Shipping costs may be more depending on the weight and dimensions of the items. If the actual shipping cost is significantly more than the quoted price, you will be notified by e-mail and asked for your approval. Please respond promptly to ensure that your purchase is shipped on time.
Important: We cannot ship to PO boxes. Submitting a PO box as your shipping address will cause a delay in the processing of your order. Please use only street addresses for shipping. Thank you.
Shipping Policies
We offer the following shipping methods and delivery times:
Shipping Charges |
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» We presently cannot accept orders for shipment outside of the United States. |
Taxes
We collect state sales tax when the shipping address is in one of the following states:
State |
Rate | |
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FL |
6.025% |
Return Policies
We want you to be happy with your purchase. We will accept return items for a full refund only if the item is in its original condition and packaging. We will give refunds only for items purchased from L.T. Kids.com and returned within 30 days of receipt of your order. Return your item(s) with the packing slip enclosed. We recommend you ship your return items via UPS or USPS, insured. Please notify the store by telephone or e-mail if you are returning a purchase to insure prompt refund of your money. We can only refund shipping charges if the mistake was ours. Defective items will be replaced.
Store Privacy Policies
In addition to the credit card security system, your privacy (name, address, e-mail address) will be protected. This information will not be sold or otherwise divulged or used for any purpose other than for L.T. Kids to communicate with you.